HEALTHCARE SERVICES VIA CALL CENTER: AWARENESS TO PREVENT INFECTIONS

December 4, 2023

Healthcare sector is now opting for call center services to be launched with the aim to create awareness among the masses with information to prevent and to avoid exposure of infection carriers.

Call center eliminates the need to wait in queue by setting-up appointments over the phone call. It alerts the masses with possible scene of causality with the help of artificial intelligence driven devices linked to wearable and related accessories. It can guide the patients over the set of precautions and preventions to be taken in case of epidemic outbreak.

March 2020 has resulted in global emergency with World Health Organization (WHO) declaring Coronavirus aka Covid-19 as ‘Pandemic’ on 11 March 2020. Each nation is giving its best in managing & providing healthcare services to the growing number of infections and deaths. Self-preventive measures are the best way to contain this pandemic. Government Officials world over have launched the coronavirus helpline numbers to make general public aware about the whole matter and related queries.

Call center executives are working closely with healthcare department to enlighten the common man with the right information instead of trusting rumors. Countries like China, Scotland are successfully connecting with residents to solve the list of flooded queries about symptoms and general enquirers related to the disease.

Indian government has started a helpline service at the central level, to answer general queries and confusion regarding the COVID-19.

If you suspect symptoms of coronavirus are there in your body, you can further communicate the health advisories in the matters by making the call on the following numbers.

Coronavirus/COVID-19 Helpline Number
S.NO	State/UT	Coronavirus Helpline Number
1	Andhra Pradesh	0866-2410978
2	Arunachal Pradesh	9436055743
3	Assam	6913347770
4	Bihar	104
5	Chhattisgarh	077122-35091
6	Goa	104
7	Gujarat	104
8	Haryana	8558893911
9	Himachal Pradesh	104
10	Jharkhand	104
11	Karnataka	104
12	Kerala	0471-2552056
13	Madhya Pradesh	0755-2527177
14	Maharashtra	020-26127394
15	Manipur	3852411668
16	Meghalaya	108
17	Mizoram	102
18	Nagaland	7005539653
19	Odisha	9439994859
20	Punjab	104
21	Rajasthan	0141-2225624
22	Sikkim	104
23	Tamil Nadu	044-29510500
24	Telangana	104
25	Tripura	0381-2315879
26	Uttarakhand	104
27	Uttar Pradesh	18001805145
28	West Bengal	3323412600
29	Andaman and Nicobar Islands	03192-232102
30	Chandigarh	9779558282
31	Dadra and Nagar Haveli and Daman & Diu	104
32	Delhi	011-22307145
33	Jammu	01912520982
	Kashmir	01942440283
34	Ladakh	01982256462
35	Lakshadweep	104
36	Puducherry	104

Telecom companies in India are raising the sense of awareness by Replacing the Standard Ringtone of the person with Coronavirus Awareness Caller Tune starting with the note of coughing person.

Healthcare call center services are giving their best attempt to aware the common man having limited resources to start with self-preventive measures.

So take precautions & stay safe.